Interpersonal communication and work ethic as mediators in the relationship between competence and creativity on employee performance

This study aims to examine the influence of competence and creativity on employee performance, with a particular focus on the mediating roles of interpersonal communication and work ethic. The study was conducted on 126 employees of the Investment and One-Stop Integrated Services Office across three regencies. Data were analyzed using Partial Least Squares (PLS) structural equation modeling. The results indicate that both competence and creativity have a significant positive influence on employee performance. Furthermore, interpersonal communication and work ethic mediate the relationship between competence and creativity on employee performance. These results provide empirical support for goal-setting theory.